
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
AGREEMENT TO TERMS:
These Terms and Conditions represent a legally binding contract between yourself, acting either personally or on behalf of a business entity (hereinafter referred to as "we", "us", or "our"), concerning your access and utilization of the supplier.DiamondXE.com website, as well as any other media form, media channel, mobile website or mobile application associated, linked, or otherwise connected to it (collectively, the "Site"). By accessing the Site, you affirm that you have comprehended and consent to be bound by these Terms and Conditions. Failure to agree to these Terms and Conditions strictly prohibits you from using the Site, and you must promptly cease any use of the Site.
Supplementary terms and conditions or documents that may be published on the Site periodically are hereby specifically incorporated herein by reference. We retain the right, at our sole discretion, to make adjustments or modifications to these Terms and Conditions at any time and for any reason. We will notify you of any modifications by updating the "Last updated" date of these Terms and Conditions. By continuing to use the Site after such revisions, you will be deemed to have been made aware of and to have accepted any changes to the revised Terms and Conditions.
The information provided on the Site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would contravene the law or regulations or subject us to any registration requirement within such jurisdiction or country. As a result, any persons who choose to access the Site from other locations do so on their own volition and are exclusively responsible for ensuring compliance with local laws, provided that local laws are applicable.
The Site is designed for users who are at least 18 years of age and are authorized representatives of an entity. Individuals under the age of 18 are not permitted to register for the Site.
Proprietary Property:
Unless specifically stated otherwise, the Site is our exclusive property and encompasses all source code, databases, features, software, website layouts, audio, video, text, images, and graphics displayed on the Site (collectively referred to as the "Content"), along with the logos contained therein, which are either owned or controlled by us. Except where expressly provided for in these Terms of Use, the Site, the Content, and the Marks cannot be duplicated, copied, combined, republished, uploaded, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written consent.
If you meet the requirements to access and use the Site, you are granted a restricted license to use and access the Site, as well as to download or print any section of the Content to which you have been granted proper access. We maintain all rights not explicitly granted to you with regard to the Site and the Content.
USER REPRESENTATIONS
By utilizing DiamondXE.com, you affirm and guarantee the veracity, precision, currency, and entirety of all the data provided during registration. Moreover, you shall continuously ensure the accuracy of such information by promptly updating it as required.
You warrant that you possess the legal capacity and consent to adhere to the present Terms of Use. Additionally, you affirm that you have attained the age of majority in your jurisdiction of residence and that you will not access DiamondXE.com by means of any automated or non-human methods, including bots or scripts.
Furthermore, you acknowledge that DiamondXE.com shall be used solely for lawful and authorized purposes and that your use of this platform will not breach any relevant regulations or statutes. Should you provide any information that is misleading, false, obsolete, or incomplete, DiamondXE.com reserves the right to deactivate or cancel your account and disallow any present or future use of the Site (or any portion thereof).
USER REGISTRATION
Registration with the Site may be a prerequisite for you. You hereby consent to maintaining the confidentiality of your password and assuming responsibility for any activities carried out using your account and password. In our absolute discretion, we retain the right to revoke, reclaim, or modify any username that we find unsuitable, indecent, or otherwise objectionable. Please note that the use of DiamondXE is subject to these terms and conditions.
TERMS OF USE
By using the Site, you oblige by following terms of use
HOLD/SALE
By utilizing the DiamondXE platform, it is incumbent upon you to adhere to the terms of use outlined herein.
Upon approving a hold request through the site, you are irrevocably committed to the sale, unless otherwise specified by us during the sale process. It is important to note that in the event that necessary diamond properties, such as shade, eye clarity, and background material (BGM), are not explicitly stated and agreed upon, the order may be rejected due to misrepresentation of data.
It is further noted that, notwithstanding approval and confirmation of an order, DiamondXE Private Limited reserves the right to reject the order for any reason deemed appropriate.
All orders approved and confirmed through the DiamondXE platform are purchases made on an outright basis. Furthermore, it is prohibited for suppliers to resell any such diamonds obtained through DiamondXE under any circumstances.
CONSIGNMENT ORDERS & RETURNS
IMPORT & LOCAL TAXES
KYC DOCUMENTATION
PRICING
TERMS OF ORDER
SHIPMENTS
CANCELLATION OF ORDER
PROHIBITED ACTIVITIES
Access or utilization of the Site for any purpose other than the one intended by us is strictly prohibited. Commercial activities not expressly sanctioned or authorized by us are not to be conducted on the Site.
As a user of the Site, you concur to abstain from:
In summary, the use of any means to collect or transmit information, the usage of automated systems, any attempt to harm the Site or its reputation, and any violations of laws or regulations are all forbidden on this platform.
GUIDELINES FOR REVIEWS
MOBILE APPLICATION LICENSE
Grant of License:
If you opt to access the Site through a mobile application, we hereby authorize you with a limited right to install and utilize the application on wireless electronic devices that are owned or controlled by you. This license is non-exclusive, non-transferable and revocable, and is subject to the terms and conditions that are set out in this mobile application license.
Restrictions on Use:
In connection with the use of the mobile application, you are prohibited from engaging in any of the following activities:
In summary, the license granted to you to use the mobile application is limited and subject to strict terms and conditions. Any violation of these terms and conditions may result in the revocation of your license and may also subject you to legal liability.
Apple and Android Devices
In summary, the usage of a mobile application obtained from the Apple Store or Google Play is subject to various terms and conditions that govern the license, responsibility for maintenance and support services, compliance with applicable third-party agreements, and the role of App Distributors as third-party beneficiaries.
SUBMISSIONS
By accessing this Site, you acknowledge and consent to the fact that any inquiries, comments, suggestions, ideas, feedback, or other forms of information pertaining to the Site (referred to as "Submissions") that you provide to us are not confidential in nature and will become the exclusive property of ours. We shall hold absolute rights, including all intellectual property rights, and are authorized to utilize and disseminate these Submissions for any lawful objective, whether commercial or otherwise, without any recognition or compensation to you. You hereby relinquish all moral rights associated with any such Submissions, and warrant that any such Submissions are either original to you or that you have the authority to submit them. Moreover, you acknowledge that no action against us shall be taken in the event of any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
THIRD PARTY WEBSITES AND CONTENT
The Site may feature hyperlinks to other websites, referred to as "Third-Party Websites," and may also contain articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items that belong to or originate from third parties, referred to as "Third-Party Content." We do not investigate, monitor, or scrutinize the accuracy, suitability, or comprehensiveness of these Third-Party Websites or Third-Party Content, and we disclaim responsibility for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site. This includes the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in Third-Party Websites or Third-Party Content. Inclusion, linking, or allowing the use or installation of any Third-Party Websites or Third-Party Content does not imply our approval or endorsement of them. Should you decide to access Third-Party Websites, or use or install any Third-Party Content, you do so at your own risk, and you must be aware that the Terms of Use will no longer apply. You must carefully review the relevant terms and policies, including privacy and data gathering practices, of any website you navigate from the Site or in connection with any applications you use or install from the Site. By accepting these Terms of Use, you acknowledge that we do not endorse any products or services offered on Third-Party Websites, and you will not hold us liable for any harm caused by your purchase of such products or services from third-party websites. Furthermore, you will not hold us responsible for any losses you incur or harm you suffer arising from or related to any Third-Party Content or any interaction with Third-Party Websites.
SITE MANAGEMENT
We hereby assert our right, albeit not our obligation, to undertake the following actions: (1) scrutinize the Site for any violation of these Terms of Use; (2) take appropriate legal recourse against any person or entity who, in our sole discretion, violates the law or breaches these Terms of Use, including but not limited to, notifying the relevant law enforcement authorities; (3) in our sole discretion, and without any limitation, deny or restrict access to, curtail the availability of, or, to the extent technologically feasible, disable any of your Contributions or any part thereof; (4) in our sole discretion and without any limitation, without prior notice or any liability, remove from the Site or disable any files and content that exceed reasonable size or place undue stress on our systems; and (5) otherwise administer the Site to safeguard our rights and property, and to ensure the Site functions appropriately.
TERM AND TERMINATION
The present Terms of Use shall remain fully valid during the duration of your usage of the Site. Notwithstanding any other provision contained herein, we retain the authority, at our sole discretion and without prior notice or responsibility, to refuse access to and usage of the Site (including the blocking of certain IP addresses) to any individual, for any reason whatsoever, including, but not limited to, a violation of any representation, warranty, or covenant mentioned in these Terms of Use or any relevant law or regulation. We hold the right to terminate your usage or engagement with the Site, eliminate your account, and any material or data that you have contributed, at any time, at our sole discretion and without prior notification.
In the event that we terminate or suspend your account for any reason, you are strictly forbidden from creating a new account under your own name, a fictitious or borrowed name, or the name of any third party, even if you are acting on behalf of such a third party. Besides terminating or suspending your account, we retain the right to initiate appropriate legal proceedings, including, but not limited to, pursuing civil, criminal, and injunctive relief.
MODIFICATIONS AND INTERRUPTIONS
We retain the prerogative to alter, amend, or expunge the content on our Site at our sole discretion and without prior notification for any reason whatsoever. Nonetheless, we are not obliged to refresh any data on our Site. We further reserve the right to modify or terminate the Site wholly or partially without prior notice. We shall not be held responsible for any adjustments, price variations, suspensions, or discontinuations of the Site that may affect you or any third party.
We cannot guarantee uninterrupted access to the Site. We may encounter technical or operational problems or require maintenance work relating to the Site, which may cause disruptions, delays, or errors. We have the liberty to modify, alter, update, suspend, terminate, or otherwise change the Site at any time or for any reason without giving prior notification. You concur that we shall not be accountable for any damages, losses, or discomfort caused by your inability to access or use the Site during any period of downtime or cessation of the Site. Nothing in these Terms of Use shall be construed to compel us to maintain and uphold the Site or provide any corrections, updates, or releases in connection therewith.
GOVERNING LAW
The present document outlining the conditions of use and your utilization of the aforementioned website are subject to regulation and interpretation in conformity with the legal framework of Mumbai Maharashtra. Such regulations apply to agreements that are entered into and fully executed within Mumbai Maharashtra, without any consideration for its principles of conflicting laws.
DISPUTE RESOLUTION
The Parties, whether singularly or collectively, hereby agree that any judicial proceedings, of whatsoever nature, initiated by either Party shall be instituted or pursued solely within the judicial precincts of Mumbai, Maharashtra. The Parties expressly assent to the jurisdiction of the aforesaid courts and abandon any and all objections concerning lack of personal jurisdiction and inconvenience of forum as regards the venue and jurisdiction of such courts. Moreover, it is further stipulated that any claims, actions or proceedings pertaining to the Site shall not be instituted later than three months following the origination of the cause of action.
CORRECTIONS
It is possible that the Site may contain information that features typographical errors, inaccuracies, or omissions, which may pertain to descriptions, pricing, availability, and other such details. We retain the right to rectify any such errors, inaccuracies, or omissions, and to modify or renew the information available on the Site at any given moment, without any prior intimation
DISCLAIMER
The provision of the site is offered without any expressed or implied warranties and is subject to availability. You acknowledge and agree that your utilization of the site's services is solely at your own peril. We renounce all warranties in association with the site and your utilization of it, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the greatest extent allowed by law. We do not guarantee or represent the accuracy or entirety of the site's content or any websites linked to it. Furthermore, we assume no legal responsibility or liability for any errors, inaccuracies, or mistakes in the site's content, any personal injury or property damage arising from your access to and use of the site, any unauthorized access to or use of our secure servers and/or any and all personal and/or financial information stored therein, any interruption or cessation of transmission to or from the site, any bugs, viruses, trojan horses, or similar malwares that may be transmitted to or through the site by any third party, and/or any errors or omissions in any content or materials, or for any loss or damage of any kind that may arise as a result of the use of any content posted, transmitted, or otherwise made available through the site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
LIMITATIONS OF LIABILITY
Under no circumstances shall we, or our directors, employees, or agents, be held accountable to you or any other party for any damages of a direct, indirect, consequential, exemplary, incidental, special, or punitive nature, including but not limited to lost profits, lost revenue, loss of data, or any other damages that may arise from your usage of the site, regardless of whether or not we were informed of the potential for such damages.
By agreeing to this statement, users hereby authorize and give consent to DiamondXE Private Limited for the transmission of various information, alerts, SMS, and other messages, or phone calls. This permission applies regardless of whether the user's phone number is registered with the national Do Not Call registry or listed in the national consumer preference register. The user acknowledges that DiamondXE Private Limited and its third-party service providers will not be held liable and cannot be subject to a complaint under the Telecom Commercial Communications Customer Preference (TRAI) Regulation of 2010 or any other applicable regulations, including future amendments. This authorization will be automatically renewed on a monthly basis. If the user wishes to discontinue the service, they should send an email to info@diamondxe.com before the due date.
USER DATA
We shall duly retain the data transmitted by you for the management of the Site and the data associated with your usage thereof. Notwithstanding the periodic backups carried out by us, the responsibility for all data transmitted by you or pertaining to any activity undertaken by you on the Site rests solely with you. Furthermore, you acknowledge and agree that we bear no responsibility for any loss or damage, including but not limited to corruption, to the said data. You hereby waive any and all claims against us that may arise out of any such loss or corruption of the data.
ELECTRONIC COMMUNICATIONS AND TRANSACTIONS
By engaging in various digital activities such as visiting the Site, sending electronic correspondence, and filling out online forms, you are participating in electronic communications. As such, you provide consent to receive electronic communications from us, and you acknowledge that any agreements, notifications, disclosures, or other forms of communication we transmit to you through email or on the Site fulfill all legal requirements for written communication. Furthermore, you explicitly agree to the use of electronic contracts, orders, and other records, and to receiving electronic notifications, policies, and records of transactions conducted by us or through the Site. By doing so, you relinquish any rights or requirements under statutes, regulations, rules, ordinances, or other laws in any jurisdiction which mandate an original signature or physical delivery or retention of non-electronic records, or payments or credit granted through means other than electronic measures.
MISCELLANEOUS
These Terms of Use, along with any policies or operational regulations published on the Site, represent the complete and comprehensive agreement between yourself and us. Any failure on our part to exercise or enforce any right or provision set forth in these Terms of Use shall not be construed as a waiver of said right or provision. These Terms of Use operate to the fullest extent permissible under the law, and we reserve the right to assign any of our rights or obligations to any other party at any time. We shall not be held responsible or liable for any loss, damage, delay, or inability to act caused by any factors beyond our reasonable control. If any part of these Terms of Use or any provision therein is found to be unlawful, void, or unenforceable, that part or provision shall be deemed severable from these Terms of Use and shall not affect the validity or enforceability of any remaining provisions. The use of the Site and these Terms of Use do not create any joint venture, partnership, employment, or agency relationship between yourself and us. You acknowledge that these Terms of Use were drafted by us and agree not to construe them against us. By agreeing to these Terms of Use, you waive any defenses you may have based on the electronic form of these Terms of Use and the lack of signatures by the parties involved.
CONTACT US
To procure a resolution to any grievances pertaining to the Site or to acquire additional enlightenment concerning the utilization of the App/Site, kindly establish contact with us via the following means:
Email: support@diamondxe.com
Contact : +91 9820109097
DiamondXE © 2026. All Rights Reserved.
This website uses cookies to ensure you get the best experience on our website. Cookies Policy